Refund policy

Return Window

You have 7 days from the date you receive your order to request a return or exchange.

Condition of Returned Items

To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact. We reserve the right to refuse a return that doesn't meet these conditions.

How to Request a Return

Email us at ccorsele@gmail.com with your order number and the reason for the return. We'll confirm your return and provide instructions on where to send the item.

Who Pays for Return Shipping

If you're returning an item because you changed your mind (wrong size, no longer wanted, etc.), the cost of return shipping is your responsibility. If the item arrived faulty, damaged, or isn't what you ordered, CORSELE will cover the cost of return shipping.

Refunds

Once we receive and inspect your returned item, we'll notify you of the outcome. Approved refunds are processed back to your original payment method within 7–10 business days. Please note your bank or payment provider may take a few extra days to reflect the refund.

Exchanges

If you'd like a different size or colour instead of a refund, let us know when you request your return and we'll arrange an exchange, subject to stock availability.

Sale Items

Items purchased on sale or with a discount code are final sale and not eligible for return or exchange, unless faulty.

Faulty or Incorrect Items

If you receive a faulty item or the wrong product, please contact us within 7 days of delivery at ccorsele@gmail.com with your order number and photos of the issue, and we'll arrange a replacement, exchange, or refund at no cost to you.