Shipping policy
Where We Ship
We currently ship to addresses within South Africa only.
Processing Time
Orders are processed and dispatched within 3–5 business days of payment being confirmed. Business days are Monday to Friday, excluding public holidays. During sales, promotions, or peak periods, processing may take slightly longer — we'll let you know if that's the case.
Delivery Time
Once dispatched, delivery typically takes 2–4 business days for major centres and 3–7 business days for outlying areas, depending on your location and the courier used.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order details.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with a tracking number so you can follow your parcel's progress.
Incorrect Address
Please double-check your delivery address at checkout. CORSELE is not responsible for orders delayed or lost due to an incorrect or incomplete address supplied by the customer. If you notice an error after placing your order, contact us as soon as possible at ccorsele@gmail.com and we'll do our best to update it before dispatch.
Lost or Damaged Parcels
If your order arrives damaged, or doesn't arrive within the expected delivery window, please contact us at ccorsele@gmail.com with your order number so we can investigate with the courier on your behalf.